We value your privacy, we will never lease, rent or sell your private information.
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy we, us or our means The Village Florist hunters hill ABN 80 169 741 306. When we collect, store and use your personal information, we do so in accordance with the rules set down in the Australian Privacy Act 1988 (Cth) and, to the extent applicable, by the European Union General Data Protection Regulation (EU) 2016/279 (the GDPR).
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as the pseudonymisation and encryption of personal information, to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
What we ask for and why
Your name and email address
This is used to provide an order receipt and in case we need to contact you if we experience difficulties fulfilling your order and cannot reach you by phone.
Your phone number
We use this to contact you in case of problems with your order such as delivery issues, or substantial flower substitution.
Recipient’s name and address
A correct delivery address is vital to ensuring prompt delivery of the flowers you have ordered. Please ensure that you supply the correct address, and if there are any special instructions, please include them in the provided field, generally the more relevant information you can give us the more likely your gift will arrive in a timely manner without problems.
Additional information we may collect about you include:
your name;
your contact details, including email address, mailing address, street address and/or telephone number;
your credit card details;
Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. If you are under 16 years of age, you must have and have, and warrant to the extent permitted by law to us that you have, your parent or legal guardian’s permission to access and use the Site and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.
Restrict: You may choose to restrict the collection or use of your personal information. If you ask us to restrict how we process your personal information, we will let you know how the restriction affects your use of our Site or products and services.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy. We will notify you if we amend this Privacy Policy, by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.